Testimonials

Michelle Mcdonald

Hi Ladine – I just wanted to send you a quick note to tell you how happy we are that we decided to go through Superior for our new furnace and A/C! Of course our initial meeting with you is what impressed us and made us chose Superior, but I also wanted to say how impressed we were with the gentlemen who did the installation as well!

Thanks again Ladine, and we will definitely refer anyone we know that's looking to replace their furnace or A/C to you at Superior.

Desiree Alarie

On Friday afternoon I anxiously awaited a new hot water tank. After not having had hot water for a day and a half I was very excited.

Ben arrived with a brand new gas hot water heater to install in my basement. He struggled to get it down my very narrow and very old stairway but did not have a negative reaction and remained calm. When he finally got it downstairs we got to chatting... Well, to make a long story short we determined that what I really needed was an electric hot water tank. At this point it is around 4pm on Friday night. I expected a common and albeit acceptable reaction to this: the shrug of the shoulders and, "there's nothing we can do about that now".

Instead Ben got on the phone with your warehouse and spoke to someone about getting an electric hot water tank. At this point I expected "See ya Monday" but no, again I was surprised when he told me he would go ALL THE WAY to Church in RUSH HOUR on FRIDAY and COME BACK!! I was so grateful and full out amazed by his genuine intention to help me. Never once did he complain and never did he seem negative. This shows true customer service and I have told this story to my whole family, who will defiantly be calling your company.

Now... For the real kicker, I am a real estate agent, something Ben didn't know when he went out of his way to make this perfect for me. The fact that he would treat any customer like that means that I will feel confident referring your company to each and every one of my clients.

Thanks again for great service! I look forward to working with you again!

Anita Marcotte

I had a great experience with Superior Heating and Air Conditioning. I was able to make appointments that suited my schedule. The Home Comfort Specialists were very professional, yet personable and worked together with me to get the best possible furnace and AC system to meet my needs. I had the same installers for the furnace and for the AC and each time found them very professional, pleasant and willing to answer all my questions. In each of my telephone conversations, to schedule appointments and with managers, I was treated with respect and in a polite, considerate and professional manner. My queries were responded to promptly and to my satisfaction.

Thank you for the great experience and for adding to the comfort of my home.

Jane K. Morton

"I'm absolutely thrilled with all the kind, courteous folks at Superior Heating. All of you made this a positive experience for me. I'm a widow, and quite frankly I was afraid of this big step acquiring a new furnace. However, each step along the way, you kept me informed, and carefully went over the new furnace and thermostat (albeit, I'm still not quite up to par). I have mentioned that your firm came highly recommended to me, and I have told friends just how happy I am with the furnace, and service that I have received. I hope that this testimonial/endorsement helps you!

Thanks a bunch.

Jaroslaw

"Just wanted to say thank-you for taking care of my parents with their air conditioning needs. Jarowslaw was there bright and early and put in a hard day's work. My parents raved about his attention to detail and his professionalism in general (Even the little things like taking his shoes off each time he came into the house. Once again, Thank you.)"

McDirmid, Pinawa
June 3, 2009

Thorough explanation on how the fireplace works!!!

"Her and her husband were very pleased with his knowledge and expertise!!"

Kingston Row, Winnipeg
July 4, 2008

"Finally... Someone who knows that they're doing! We should be lucky to have him with our company. If only there were more technicians just like him! Awesome job, Jaroslaw!!"

Shillington Stone, Winnipeg
May 5, 2009

Zbig and Justin

"Very Polite – Very Clean and tidy – They took their shoes off every time they went in and out!"

St. Catherine, Winnipeg

John J.

Service is just as good as we show in our ads! John is the most polite and professional man that she has ever met! She will rave about us to all her family and friends!

"Just a short note to tell you how pleased we were with the service and especially the service man, Jaroslaw Klimek, who installed a hot water tank and humidifier in our home on June 25, 2009. The installation was excellent and above all Mr. Klimek is a fine representative of your company. He was most pleasant, efficient, and courteous and conducted himself in a very professional manner."

"This is the second time we have used your company - first was in September 2008 when we had a furnace installed and the service was excellent as your company name states, SUPERIOR."

"Thanks again for providing professional, efficient service/installers. We do mention your company's name to everyone we come in contact with that is looking for heating, air conditioning, etc."

Winnipeg, MB

"On February 22 a new furnace installed in November 2006 failed and emergency service was required as the house temperature shown on the thermostat was 3 degrees Celsius, also supplied and installed by Superior. It appeared that several consecutive brief power failures that occurred in The Maples area on February 20 had shut down the furnace and for reasons unknown it failed to start when power returned and stabilized. The furnace was off for approximately 36 hours or more I presume."

"The point of this letter however is to commend the service Technician who promptly responded to the service request and very quickly resolved the problem. Further, he monitored the equipment and tested certain components to ensure no damaged resulted. While a damaged part that was required was not immediately available from the shop he obtained this part and returned promptly on Monday morning February 23."

"While I regret that I did not obtain his name he is to be commended for his superior professionalism, dedication, and friendliness towards me during his visit. I would like to mention that I am not the home owner but a neighbour who was looking after the property in the absence of the owners."

"Please convey my many thanks and appreciation to him."

Maynard Close, Winnipeg

P.S. "I also have the same furnace installed in my home as the furnace that failed as a result of the power outages and this experience has increased my confidence that we purchased a superior product whose service provider is reliable and prompt. Thanks again."

"Upon checking our home while we were away on vacation, our neighbour, found that our furnace, installed by you in November 2006 and serviced in November 2008, was not working. The house temperate was at 3 Celsius."

"Our neighbour then phoned your emergency service and your Technician quickly answered the call and fixed the problem."

"I would like to thank your Technician for his prompt response and to also add my commendation to my neighbour's."

"Please convey our thanks and appreciation to him."

Maynard Close, Winnipeg